Today, I had travelled all the way from Jurong East to visit your showroom in view to purchase some bathroom accessories as I would be renovating my bathroom soon. I had the pleasure of being served by one of your helpful staff, Steven. He was patient with when i was indecisive. He had proper product knowledge, provided me information which i did not readily have, and pros and cons of different products. He also recommended me alternatives to products which i have already chosen in order to let me make a more informed decision on my purchases. Lastly, he was able to give me a good deal on the combination of products i wanted. All these above, I did not necessarily get when i visited your IMM shop several times as i live nearby. If I have to visit again, I would be glad to travel all the way to Changi again and I would recommend my friends to do likewise. Please convey my thanks to Steven and his superiors. I look forward to my next visit and my items to be delivered. Thank you.